Privacy Policy
At Wheat Ding Group Co., Limited, we are deeply committed to safeguarding the privacy and security of our customers' personal information. As a leading provider of exquisite jewelry, including Earrings, Necklaces, Bracelets, Anklets, Rings, Chokers, and Ear Cuffs, we understand the importance of trust in our relationship with you. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, make a purchase, or engage with our services.
Information We Collect
Personal Information
When you place an order on our website, we collect personal information such as your name, shipping and billing addresses, email address, and phone number. This information is necessary to process your order, deliver your jewelry, and communicate with you regarding your purchase. We may also collect your payment information, including credit card details, through secure third - party payment processors. Rest assured, we do not store your full credit card numbers on our servers.
Non - Personal Information
In addition to personal information, we may collect non - personal information such as your IP address, browser type, operating system, and browsing behavior on our website. This data helps us understand how our website is used, improve our site's functionality, and tailor our marketing efforts to better serve our customers. We use cookies and similar tracking technologies to collect this non - personal information. Cookies are small text files that are stored on your device when you visit our website. They enable us to remember your preferences and provide a more personalized experience.
How We Use Your Information
Order Processing and Fulfillment
The primary purpose of collecting your personal information is to process and fulfill your orders. We use your name and shipping address to ensure that your jewelry is delivered to the correct location. Your email address and phone number allow us to contact you regarding order updates, shipping confirmations, and any issues that may arise during the fulfillment process.
Customer Service
We may use your personal information to provide customer service, respond to your inquiries, and resolve any complaints or disputes. Our customer service team is dedicated to ensuring your satisfaction, and your personal information helps us address your concerns in a timely and effective manner.
Marketing and Promotions
With your consent, we may use your personal information to send you marketing communications, such as newsletters, product updates, and exclusive offers. These communications aim to keep you informed about our latest jewelry collections, promotions, and events. You have the right to opt - out of receiving these marketing messages at any time by following the unsubscribe instructions provided in the emails.
Improvement of Our Services
We analyze the non - personal information collected through cookies and other tracking technologies to improve our website's performance, user experience, and marketing strategies. This data helps us identify trends, optimize our site's layout, and make informed decisions about our product offerings.
Disclosure of Your Information
Service Providers
We may share your personal information with third - party service providers who assist us in operating our business. These service providers include payment processors, shipping carriers, and marketing agencies. We require these third parties to maintain the confidentiality of your information and use it only for the purposes specified by us.
Legal Requirements
We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or subpoena. We also reserve the right to disclose your information to protect our rights, property, or safety, as well as the rights, property, or safety of our customers and other third parties.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the new owner. We will notify you of any such transfer and ensure that your information is protected in accordance with this Privacy Policy.
Data Security
We take the security of your personal information seriously. We implement a variety of security measures, including encryption, firewalls, and access controls, to protect your data from unauthorized access, disclosure, alteration, or destruction. Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal information during transmission, ensuring that it remains confidential.
Your Rights
Access and Correction
You have the right to access and review your personal information held by us. If you find that any of your information is inaccurate or incomplete, you can contact us to request corrections.
Deletion
In certain circumstances, you may have the right to request the deletion of your personal information. We will comply with your request, subject to any legal obligations or legitimate business reasons that may require us to retain your information.
Objection
You have the right to object to the processing of your personal information for direct marketing purposes. You can exercise this right by following the opt - out instructions in our marketing communications or by contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological advancements. We will notify you of any material changes by posting the updated policy on our website or sending you an email. Your continued use of our website and services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at [email protected] or +852 90130821. Our privacy team is available to assist you and address any issues you may have.
At Wheat Ding Group Co., Limited, we are committed to protecting your privacy and ensuring that your experience with us is both enjoyable and secure. Thank you for trusting us with your personal information.